DKIM & SPF Setup for Campaign Monitor (CreateSend)
SPF Setup for Campaign Monitor
To set up or edit your SPF record, you will need to add: include:_spf.createsend.com
Edit existing SPF record
- Log in to your DNS hosting provider
- Look for a TXT containing v=spf1
- In your existing SPF record, you will append include:_spf.createsend.com
- For example, if your existing record looks like v=spf1; mx; ip4:1.2.3.4; you would add the above include as follows v=spf1; mx; ip4:1.2.3.4; include:_spf.createsend.com
Create a new SPF record
- Follow the instructions from our How to Create a New SPF Record Guide.
- In the Value field, enter: v=spf1 include:_spf.createsend.com ~all and Save the TXT record.
Records for Subdomains
If you are creating a record for a subdomain, you will want to make sure that you specify the sub part of the domain in the Host/Name/Alias field for most DNS providers.
- Enter the sub part of the domain, for example if the subdomain is mail.mxtoolbox.com you would want to enter mail into that field.
SPF and DMARC Alignment
By default, Campaign Monitor will set you up for sending using one of their domains for the return-path address. This domain will NOT pass SPF Alignment. At this time, this provider does NOT provide any mechanism that will allow SPF Alignment to pass. You need to enable DKIM for this provider to ensure your email will pass DMARC Compliance.
How to apply for domain SPF Alignment
Campaign Monitor does not support SPF Alignment at this time. Contact their support team for information.
How to Enable DKIM for Campaign Monitor
To set up your DKIM record with Campaign Monitor or edit your current DKIM record to include Campaign Monitor, follow the steps below:
- In your Campaign Monitor account, click your profile image at the top right and then select Account settings
- Click Sending Domains
- Click Add Domain
- On the resulting page, enter your domain in the Domain field and click Continue
- Copy the TXT record displayed
- Login to your DNS Hosting provider, select create a new record and select TXT for the type
- Once the record has been created at your hosting provider, go back to your Campaign Monitor account and click Authenticate now located at the bottom of the page.